Mable’s new features in June: Team chat, detailed availability information and more

Aged CareDisabilitySupport Workers

Last updated

11 May 2026

Reading time

2 min read

Share

At Mable, we are consistently working on improving your experience on the platform.

Whether you’re a client seeking a more efficient way to post a job, or an Independent Support Worker looking for a better way to communicate with your clients, we endeavour to make the process easier and seamless for you.

For the month of June, we have exciting new features designed to make it easier for clients to book an Independent Support Worker through Mable, as well as simplifying the process of managing a support team.

Support workers also soon have access to a brand new feature that will help them with incident reporting.

Improved job posts to help clients connect with support workers

When clients post a job on the Mable platform, they now have the ability to enter information in a detailed manner, designed to support them in connecting with and booking Independent Support Workers. For example, they can now specify if the support they require is ongoing or once-off; whether they’d like support to start as soon as possible, or from a specified date, etc.

For support workers, this new feature will help evaluate a job when they are looking at it, and they can easily see if it fits within their schedule.

Find out more about this feature.

Team Chat

Real-time online and typing status updates are now displayed, while Team Chat also gives clients the ability to create group chats with any worker they’re currently in an agreement with on Mable.

Team Chat is how clients and workers can communicate through online messaging securely on Mable. Staying in touch through Mable makes it easier to maintain support and communication, whether connecting 1-on-1 or in a team.

Find out more about this feature.

If you're looking for a support for a family member or relative, sign up on Mable today. Looking for a rewarding career as an Independent Support Worker, where you can choose your hours, set your own rates and choose the clients you work with? Join Mable and get started as an Independent Support Worker today.

You might be interested in

22 October 20193 min read

What does community and social participation look like on Mable?

Throughout the NDIS trial period , community participation was consistently in the top three most requested support needs identified by people with disability. Here's a a look at what it can involve and how Mable clients are using their NDIS funding to get out and about, pursue their passions and maintain independence. Assistance with Social and Community Participation is a support category under the Core Supports budget. It’s designed to help support you to meet your goals in relation to improving your ability to interact and participate in your community. It can support you to improve skills and independence to participate socially or with recreational activities. What can Social and Community Participation look like? As it’s all about supporting you with your lifestyle and social goals, what it looks like depends entirely on you. It can include activities that are run within a centre or group or individual activities out in your community. Here’s a snapshot of the types of act

30 September 20225 min read

How Kathy built her support team on Mable

Having a support team enables me to live my life to the fullest. independent support workers assist me with the tasks I find really difficult so that I can focus on my strengths and abilities and have the energy to study, work and participate in the community. How I built my support team on Mable I’ve been a Mable client for over two years. During that time, I’ve booked many independent support workers on Mable. Some have been a core part of my team and others have stepped in at short notice, often when I’ve utilised the very helpful Mable Last Minute function, when something urgent and unexpected happened and I needed support. You can read more about my method for booking support workers in my article How to find and book a new support worker — tricks and tips . How my team supports me Apart from booking a cleaner and gardener on Mable to assist with daily activities, my support workers for social, community and civic participation assist me with my self-employment goals, help

19 March 20244 min read

Aged CareAged Care ProvidersSupport Workers

Update on the new Aged Care Act: What you need to know

The new Aged Care Act was due to commence in July 2024. The draft legislation proposes many changes that will improve the lives of older people and those in the aged care industry. Here’s what you need to know. About the new Aged Care Act In response to the Royal Commission into Aged Care Quality and Safety , the Australian Government has drafted a new Aged Care Act. The new Act is a rights-based Act, meaning that it puts the rights of older people first. The new Act aims to improve how older people receive care and services in their homes, community and in approved residential aged care homes. Draft and consultation process The draft of the new Aged Care Act was released on 14 December 2023, and was open for public consultation until 8 March 2024. This gave those who will be impacted by the Act (such as older people, their families, caregivers, providers and experts) to give their feedback on the proposed bill. What's changing One of the most important changes is around the