Update on the new Aged Care Act: What you need to know

Aged CareAged Care ProvidersSupport Workers

Last updated

21 May 2026

Reading time

4 min read

Share

The new Aged Care Act was due to commence in July 2024. The draft legislation proposes many changes that will improve the lives of older people and those in the aged care industry.

Here’s what you need to know.

About the new Aged Care Act

In response to the Royal Commission into Aged Care Quality and Safety, the Australian Government has drafted a new Aged Care Act. The new Act is a rights-based Act, meaning that it puts the rights of older people first.

The new Act aims to improve how older people receive care and services in their homes, community and in approved residential aged care homes.

Draft and consultation process

The draft of the new Aged Care Act was released on 14 December 2023, and was open for public consultation until 8 March 2024.

This gave those who will be impacted by the Act (such as older people, their families, caregivers, providers and experts) to give their feedback on the proposed bill.

What's changing

One of the most important changes is around the Statement of Rights. This statement is a series of rights that ensure quality and safe care of older people. Some of the rights include:

  • Independence, autonomy, empowerment and freedom of choice
  • Equitable access
  • Respect for privacy and information
  • Person-centred communication and ability to raise issues without consequences

Read a summary of the rights-based approach under the new Aged Care Act published by the Department of Health, Disability and Ageing. In the Act there is also a Statement of Principles. Some of the key principles are:

  • A person-centred aged care system
  • An aged care system that values workers and carers
  • A transparent and sustainable aged care system that represents value for money
  • An aged care system that continues to improve.

While the Act is not yet finalised, you can expect to see changes for older people, aged care workers and for aged care providers.

For older people

Some of the key proposed changes include:

  • Clarity for older people on what their rights are and how they can be upheld.
  • Clearer expectations from aged care workers and providers, thanks to streamlined obligations, the Statement of Rights and strengthened Aged Care Quality Standards.
  • Younger people (under 65) who are not already in the aged care system may no longer be able to access aged care services, as there will be a new eligibility criteria to prevent this.
  • However, for First Nations people, or those at risk of homelessness or are homeless, who are aged 50-64 can access aged care services. They will be recognised as younger people needing access to aged care early as a result of their specific circumstances.

For aged care workers

Some of the key proposed changes include:

  • Expanded whistleblower protections that give aged care workers more protections.
  • Worker screening arrangements will be revised, and workers must fulfil and comply with them. (If you are a support worker with Mable, we are well placed to assist you in meeting any increased obligations).
  • The Statement of Principles will encourage support workers to:
    • Be empowered to continuously learn, improve and deliver top-quality care.
    • Be involved in governance and accountability processes.

For aged care providers

Some of the key proposed changes include:

  • The New Aged Care Act introduces a revised version of the Aged Care Quality and Safety Standards, which apply to aged care providers according to their registration category.
  • Approved providers will have more obligations when it comes to providing care and support for older people.
  • All providers will need to register with the Aged Care Quality and Safety Commission (ACQSC).
  • For the first time ever, aged care digital platforms (such as Mable) are included in the Act and new obligations will apply to them.

You can read a summary of the key changes for older people, aged care providers and aged care workers on the Department of Health, Disability and Ageing website.

You might be interested in

What does community and social participation look like on Mable?
Throughout the NDIS trial period , community participation was consistently in the top three most requested support needs identified by people with disability. Here's a a look at what it can involve and how Mable clients are using their NDIS funding to get out and about, pursue their passions and maintain independence. Assistance with Social and Community Participation is a support category under the Core Supports budget. It’s designed to help support you to meet your goals in relation to improving your ability to interact and participate in your community. It can support you to improve skills and independence to participate socially or with recreational activities. What can Social and Community Participation look like? As it’s all about supporting you with your lifestyle and social goals, what it looks like depends entirely on you. It can include activities that are run within a centre or group or individual activities out in your community. Here’s a snapshot of the types of act
How Kathy built her support team on Mable
Having a support team enables me to live my life to the fullest. independent support workers assist me with the tasks I find really difficult so that I can focus on my strengths and abilities and have the energy to study, work and participate in the community.  How I built my support team on Mable I’ve been a Mable client for over two years. During that time, I’ve booked many independent support workers on Mable. Some have been a core part of my team and others have stepped in at short notice, often when I’ve utilised the very helpful Mable Last Minute function, when something urgent and unexpected happened and I needed support. You can read more about my method for booking support workers in my article How to find and book a new support worker — tricks and tips . How my team supports me Apart from booking a cleaner and gardener on Mable to assist with daily activities, my support workers for social, community and civic participation assist me with my self-employment goals, help
The Support at Home program is here
On 1 November 2025, the Australian Government officially launched the Support at Home program. It's the long-awaited refresh to the way in-home aged care is delivered. The new program is designed to improve access to services, equipment and home modifications that help older people stay safe, active and connected to their communities. Support at Home forms part of the new Aged Care Act , which gives older people more control over the care they receive. Services will be tailored to individual needs, preferences and goals, with greater opportunities for participants to make choices. What's new in Support at Home? The program introduces a range of changes to how aged care is delivered. Some key features include: Ongoing services with 8 funding classifications to better cater for a range of participant needs, with the highest now offering around $78,000 per year. Short-term services with 3 short-term classifications: Stronger preventative care, with the Restorative Care Pathway replacing