Platform

Reduce the back-and-forth and lock in the right support, faster Introducing instant booking: The faster way to connect on Mable. This new feature allows independent support workers to include their agreement with their job application, giving clients the key details up front so they can instantly book specific jobs without the back-and-forth. For clients: Support, simplified Support workers can include their agreement with their application, giving you the key details up front to help you choose the right person. Save time and effort with more of the support worker's information up front, including rates, services and availability. This makes it quicker to review applications and get support in place.  Lock in a support worker straight from their application. Once you accept their agreement, you can get in touch to schedule your sessions. Choose with confidence knowing however you book, every support worker has been rigorously verified by the Mable team and you always have the final

Are you someone who likes to work ‘on the go’? With so many jobs and organisational tools moving to the online space, it’s becoming easier to streamline your daily schedule with the right technologies. One of those jobs is being an independent support worker on Mable, and our mobile app is making it easier for independent support workers to connect with clients, organise support schedules and boost their business. Did you know that independent support workers who use the Mable Mobile App are twice as likely to become booked by clients than those who don’t? So, to give it your best shot on Mable, find out how many things you can do using the mobile app, and be sure to download it today. You can download the app by clicking the link below. Want to know just how many things you can do using the Mable Mobile App? Search for jobs Once you’ve logged into the Mable Mobile App, you can kickstart your search for new connections and job opportunities. By selecting the ‘Jobs’ menu, and entering

At Mable, we are consistently working on improving your experience on the platform. Whether you’re a client seeking a more efficient way to post a job, or an Independent Support Worker looking for a better way to communicate with your clients, we endeavour to make the process easier and seamless for you. For the month of June, we have exciting new features designed to make it easier for clients to book an Independent Support Worker through Mable, as well as simplifying the process of managing a support team. Support workers also soon have access to a brand new feature that will help them with incident reporting . Improved job posts to help clients connect with support workers When clients post a job on the Mable platform, they now have the ability to enter information in a detailed manner, designed to support them in connecting with and booking Independent Support Workers . For example, they can now specify if the support they require is ongoing or once-off; whether they’d like supp

In the June quarter, we released new features on the Mable platform making it easier for Support Coordinators and Care Managers to manage their clients support, and meet their regulatory and compliance responsibilities. Downloadable Worker Details You can now view and download dozens of worker qualifications and details like their language and cultural identification in one easy location, from your Mable dashboard’s Compliance section. Learn more about this feature on our site . Download Individual or Bulk Support Notes To help save even more time on Mable, you can also now download Support Notes that your clients independent support workers submit. Use our platform to narrow your search for specific date ranges, so you can access the specific support  notes you’re after. This feature simplifies accessing support notes for coordinators and care managers. These features are available now via your Coordinator login which gives you the Compliance information you need related to your cl

At Mable we’re constantly innovating and building new features on our platform to make your experience better, whether you’re a support worker on Mable or a client looking for support. During July 2022, we’ve launched two new features:  Changing the way support workers are ranked Mable Wellbeing Platform and YouTax now available on support workers’ dashboard Let’s explore these features in a bit more detail. Worker Search Ranking It’s now easier than ever for clients to connect with and book support workers, thanks to an update with how we display worker search results. When clients search for workers on Mable, factors including location, response times, availability, schedule capacity and client feedback influence a worker’s ranking in Mable search results. The more factors addressed, the higher the support worker’s search ranking. If you’re a support worker, the next time you update your profile, make sure you include as many details to your profile as possible, so you can ensure a h

The 10-Day Payments feature was launched to help support workers manage their business on Mable and cash flow. In order to receive 10-Day Payments, support workers must meet the eligibility requirements. If eligible, support workers will receive payment for all their invoiced support in 10 days or less (from approval of their support hours). How 10-Day Payments is working for support workers on Mable We reached out to support workers on Mable to ask them how 10-Day Payments is helping them run their business better. Shorter wait times for payments Support workers like Catherine are happy that they don’t have to wait as long to receive payment, adding that 10 days is a ‘reasonable’ time frame. She says, “7-14 days is a respectable time frame in which to be paid. It’s great to have dates of when I’ll be paid, especially having long-term, regular clients, who have difficulty in remembering to pay the invoices.” Better cash flow With regular payments comes better cash flow, so that support

Mable is committed to delivering the best experience for clients and support workers. For the month of March 2023, here are the new features on Mable that will make your experience of using the platform even easier. Manage your support schedules with ease Who is this feature for: For clients and support workers. We understand it can sometimes be challenging to: Manage your support schedules Keep track of upcoming support sessions with all your support workers or clients Keep all of this information in one place where it is visible to the necessary people To help you with these challenges, we have launched the Mable Calendar. The Mable Calendar makes it easy for clients and support workers to stay connected and manage their support schedules. The new tool lets clients and support workers plan and track their support schedule, adjust bookings and request session reminders. Support workers can also use the Mable Calendar to submit their support hours after their session. Clients can then

At Mable, technology is key to help clients and support workers find their kind of independence.  For clients, it could be finding a worker that suits their cultural background. For support workers, it could be freedom to choose how they manage their finances. Here’s a look at just a few of Mable’s platform features, with which they can do all this and more. To learn how you can get more out of Mable features, visit our Help Centre . Mable features for clients  We understand that independence is unique to each client. That’s why at Mable, we are constantly working to create new platform features and initiatives to make each client’s support journey easier. Here are some of our features and initiatives you can use to find your kind of independence with Mable. Mable Last Minute Sometimes, due to unexpected changes, a support worker may not be available at the last minute.  With Mable Last Minute , Mable clients can book independent support workers on Mable to be available within as lit

Mable is committed to delivering the best experience for clients and support workers. For the month of July 2023, here are the new features on Mable that will make your experience of using the platform even easier. Invoice per kilometre travel on Mable Many support workers offer travel as part of their support services. With this feature, support workers can now invoice for their travel per kilometre (Travel Rates). Start by logging in to your Mable account . For potential new clients, support workers must first discuss and agree on the travel rate and then add it to their agreement. Once your client agrees to the rate, travel is added as an option when submitting your support hours for payment. For existing clients, support workers should amend their agreement and add the travel rate option. Make sure you discuss this with your client before adding it to the agreement. Please note the travel rate is capped at $2.76 per kilometre on Mable as per the guidance provided in the NDIS 202