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Everyone who is approved for the Support at Home program is given the option to self-manage their funding. Self-management puts you in the driver's seat of your support, with more choice and control over the services you receive.
Why self-management in aged care matters
Self-management in aged care is based on the understanding that older people are the experts in their own lives. Whether independently or with help from trusted supporters and carers, the idea is that older people should have the freedom to make their own care decisions.
The Aged Care Act 2025 introduced a new Statement of Rights, affirming your right to choose how, when, and by whom your aged care services are delivered.
What are the benefits of self-managed aged care?
While traditional Support at Home providers can offer some of this flexibility, self-managing gives you even more freedom. You can choose your own support workers and health professionals, and decide – through platforms like Mable – who supports you, when, and at what cost.
Choosing to self-manage your aged care package through Mable could also mean you choose lower service costs which may leave more of your funding available for support.
How to self-manage your own aged care funding
Self-managing means you have control and choice over how you use your Support at Home funding, in line with your support plan and approved services.
This means:
- Choosing the people who support you
- Deciding what services they provide
- Choosing when (what time, how many hours, etc) you want those services
- Changing support workers or modifying your schedule when you want to.
You might like someone who:
- Lives locally and knows the area
- Speaks your language
- Shares your interests
- Fits your preferred days and times
- Matches your personal preferences in other ways.
Having these choices can be game-changing, not only to determine the quality of care you receive, but to make sure that you're comfortable and familiar with the support workers coming into your home.
What self-managed aged care funding on Mable looks like
Mable has been playing a leading role in supporting consumer's rights to self-manage their aged care funding for several years.
Self-managing means you and your family can book independent support workers in your area yourself. You find a support worker who you like, agree on an hourly rate, the services they provide and the days and times they provide support.
You still need a registered Support at Home provider to host your package. Your provider will offer ongoing care management, including developing and reviewing your care plan. If you're interested in using Mable to find support, we can introduce you to our Approved Provider Partners, such as HomeMade.
Benefits of self-managing your Support at Home funding using Mable
For many clients, the biggest benefit of Mable is the freedom to make care personal. That might mean choosing support workers who feel like the right fit, setting a schedule that suits your lifestyle, or enjoying the comfort of seeing familiar faces each time someone comes to your door.
For others, it's the peace of mind it provides about the safety and wellbeing of their loved ones.
Mable also makes it easier to access quality, affordable support by helping you connect with support workers who fit your budget.
How to get started on Mable with a self-managed Support at Home funding
If you've received your Support at Home funding, you can start using Mable to find and book support workers. We'll even help you find a provider who will allow you to self-manage.
Here are the steps to get started:
Step 1
Sign up for free to the platform, and start searching for independent support workers in your local area. If you know someone in your community who you would like to engage to provide you with support, you can bring them along too.
Step 2
Call our customer support team on 1300 736 573 to find out which partner providers are in your local area. We'll also explain how their fees work.
Step 3
Contact support workers directly to get to know them better. Agree the hourly rate you wish to pay, and the hours and services that work for you both. Many workers on the platform will offer a meet-and-greet for free, so you can meet in person to find out if you're a good fit.
Step 4
Our approved Support at Home partners will host your package and we'll send invoices to them directly on your behalf after timesheets have been approved on Mable, so you don't have to worry about it.
This article, and any linked documents or articles, provides our summary of Support at Home terms and is intended for general purposes only. Please contact My Aged Care for information specific to your circumstances.