From 1 November 2025, the Support at Home program replaced the Home Care Package program. Rules that apply under Support at Home may be different to those that applied to the Home Care Package program mentioned in this article. To learn more about the Support at Home program, visit our Topic Library or the official Support at Home website.
What can I spend my Home Care Package on?
The Home Care Package (HCP) is designed to help you remain living independently and safely in your own home. The funding can be used to pay for care, services and goods that align to your specific care needs.
Depending on your HCP level and needs, your funds can be used on the following:
- Personal care services
- In-home support and maintenance
- Support for continence management
- Transport support
- Mobility
- Nursing care, allied health and therapy services.
What products can I buy with my Home Care Package?
In addition to services, you can use your HCP to purchase goods, equipment and assistive technology (GEAT) to assist you in your everyday life.
Depending on your care needs, and level of HCP, these can range from specialised eating utensils to mobility aids. These products are used for either short-term or ongoing support, and may be recommended or prescribed by a healthcare professional.
Some examples of products covered by HCPs:
- Specialised eating utensils
- Enteral feeding equipment
- Continence management products such as bedpans, catheters and general continence aids
- Mobility aids such as crutches, walkers, walking frames and walking sticks
- Shower chairs
- Safety equipment
- Assistive technology
Where can I purchase goods and equipment using my Home Care Package?
You can purchase everyday consumables through providers such as Mable Direct.
Mable Direct is an e-commerce site where you can buy consumables related to your care needs, and ship them direct to your home.
There is a wide range of affordable consumables available, including:
- PPE including masks, gloves and sanitiser
- Household cleaning items
- Continence support products
- Skin care and protection
- Wound care
- Value packs containing a mix of products
There are options to use your Home Care Package funding on Mable Direct if you are self-managing, provided they align with your needs. You are encouraged to check with your provider before you purchase items through Mable Direct if you wish to cover the purchase with Home Care Package funding.
If you can use your Home Care Package funding on the products you have selected in Mable Direct, simply save your invoice from Mable Direct and claim through Services Australia.
You can learn more about HCP funding in our Home Care Package topic library.
To browse Mable Direct, or to make your first purchase, visit www.mabledirect.com.au.